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11 Dec Top University's Guide on Conflict Resolution



Im still learning :/

The Article: https://www.pon.harvard.edu/daily/conflict-resolution/conflict-resolution-strategies/

In this video I read the Conflict Resolution strategies recommended by Harvard Law.

Recorded notes:

#1: Recognize that all of us have biased fairness perceptions; hire a mediator who can help us see one another’s point of view, or by enlisting another type of unbiased expert, such as an appraiser, to offer their view of the “facts.”

#2: Avoid escalating tensions with threats and provocative moves. Before making a threat, be sure you have exhausted all other options for managing conflict.

#3: Overcome an “us versus them” mentality. Begin your conflict management efforts by highlighting your common goal of reaching a fair and sustainable agreement. Try to identify and discuss points of similarity between you, such as growing up in the same region. The more points of connection you can identify, the more collaborative and productive your conflict resolution process is likely to be.

#4: Look beneath the surface to identify deeper issues. The next time you find yourself arguing over the division of funds, suggest putting that conversation on hold. Then take time to explore each other’s deeper concerns. Listen closely to one another’s grievances, and try to come up with creative ways to address them.

#5: Separate sacred from pseudo-sacred issues. It’s important to thoroughly analyze the benefits you might expect from a negotiation that could allow you to honor your principles. Simply put, you may give a portion up rather than something in its entirety in situations where you may have assumed otherwise.

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